We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
20 Aug 2018 12:29
Excellent fitness mat!
14 Aug 2018 02:20
12 Aug 2018 21:11
Fast shipping. Ковоик odorless. I happy
11 Aug 2018 10:48
good quality, thank you.
10 Aug 2018 06:57
Looks sturdy. Love the strap and carry-on bag
9 Aug 2018 12:50
Length is a little less than stated. Have small scratches, even though the whole package. Thickness, width fit. Mat good, recommend. But for flaws star. THE mat no smell, but the case had aired.
7 Aug 2018 02:39
Good mat, quite thick and soft, in stock case and strap, as promised. The only places messy defer, but such nonsense.
6 Aug 2018 03:48
Super! You will not regret! Shipping for 28 days before Yakutia. The very comfortable, soft for the Spine During the press. I AM happy with the purchase.
5 Aug 2018 04:27
Mat decent, however, still need to book thick 15mm. Color Purple is not as bright as the photo. Black and red the coolest appearance.
3 Aug 2018 16:41
Q perfect match the description, the Shipping was fast considering distance
3 Aug 2018 02:58
2 Aug 2018 23:40
Came to me for 2 weeks with a small defect on the lower side, protruding threads and a little bad smell. For very comfortable, soft, on my tile does not slip. Sizes Are not checked, but the height 171 cm is great. Handy case
30 Jul 2018 04:00
Faster. IN a bag. Very well.
29 Jul 2018 05:30
27 Jul 2018 17:02
All great store recommend. You could put more stars would put!!!!
27 Jul 2018 06:26
24 Jul 2018 09:32
The First impression of the mat is great! Soft, non-slip and no smell! How to Use Time will show! Rostov area delivered for 13 days!
22 Jul 2018 21:05
Good quality product!
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