We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 Jul 2018 19:04
good figment and good supplier, recommended ⭐️
26 Jun 2018 23:37
7 Jun 2018 23:30
Good morning, Iwould like to buy some more but I need to be sure that I can get an invoice for that product. Can you provide it to me please? Here's the name of my company 123 mon corps 189 rue emile mengin 45200 Montargis and my mail to send it to me email@example.com tell me when it's done so I check my emails thanks Have a good day :-)
7 Jun 2018 00:55
Товар пришел быстро, трек отслеживался. Шар черный заказал, но следов но белом не оставляет
5 Jun 2018 11:58
Очень быстрая доставка!!
18 May 2018 08:43
17 May 2018 02:07
excellent ball. tight. satisfied i
15 May 2018 16:55
мфр ball for easy. quality is good
10 May 2018 14:22
3 May 2018 06:31
just do not understand why Pro-Circle is not printed on the blue ball as the orange and black one
2 May 2018 00:18
product as described - heavy and strong.
30 Apr 2018 07:34
went month. enough solid. description all-match
19 Apr 2018 01:41
rescue excellent! with this крепатурка removable good массажом dot after exercise мячика
17 Apr 2018 10:11
Great quality for good price. Wife asked to buy another one for her
13 Apr 2018 07:49
брала double ball massage shop the same paragraph, completely different quality. ball 1) rubber unpleasant smells 2) other material is made of 3) отстутствует marking 4 brand) no original packaging (none fabric pouch and instructions мячике double as). especially удручает smell. bad ball, especially on this shop ожидала but high quality.
12 Apr 2018 08:09
ball super! hard, rubber. quality is excellent. smell no sharp. the massage will. region курскую in. 2 arrived. отслеживался. for promotion приобретала 334,5 usd. incredibly happy. all recommend!!! store super!
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